Plumbing missed-call text-back in Indianapolis

Plumbing calls are often urgent: a leak, no hot water, a backed-up drain. The caller usually needs someone today, and if nobody picks up, the next plumber on the list probably will.

$97/mo flat · 30-day trial · no setup fee · cancel by text

Indianapolis: real winters

Frozen and burst pipes push call volume up during cold snaps, which is exactly when you're too busy to answer.

When plumbers miss calls

  • You're under a sink or in a crawlspace with your hands full
  • You're driving between jobs
  • After-hours calls about leaks and backups
  • Lunch-rush calls while the office line is busy

About 27% of calls to home-services businesses go unanswered, and fewer than 3% of those callers leave a voicemail. Source: Invoca, 2024, industry estimates. Your numbers will differ. Run yours.

Example first text

Hi, this is Indianapolis Plumbing Co.. Sorry we missed your call - we're probably on a job. Is it a leak or something urgent? Reply here and we'll get right back to you. Reply STOP to opt out.

Example business name. You write and approve your own text during setup.

After hours in Eastern time

For true emergencies (active leaks), many plumbers pick "text right away" for late-night calls so the caller knows someone saw it. Everyone else is usually better served by a text at 8 AM.

After the job: reviews

Send the review request the same day the job is done, while the fix is fresh. It works best right after the customer pays.

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