Draft, pending attorney review. This is a plain-language draft and is not legal advice. Last updated: November 4, 2026.

SMS terms

Porchlight provides texting for local home-services businesses. If you call a business that uses Porchlight and the call isn't answered, you may get one text from that business replying to your call. The text names the business and asks how they can help.

• Who's texting: the business you called. Each text identifies the business by name.
• Frequency: one reply per missed call (at most one every 24 hours per business), plus any texts the business's team sends you personally. If a business completes a job for you and you agree, you may get one review-request text.
• No marketing: automated Porchlight texts never contain promotions or offers.
• Quiet hours: by default, automated texts aren't sent between 8 PM and 8 AM local time. Some emergency-service businesses choose to reply right away to late-night callers.
• Opt out: reply STOP (or UNSUBSCRIBE, CANCEL, END, QUIT) at any time. You'll get one confirmation and no more texts from that business. Reply START to opt back in.
• Help: reply HELP, or email hello@REPLACE-WITH-YOUR-DOMAIN.com.
• Message and data rates may apply. Carriers aren't liable for delayed or undelivered messages.
• Phone numbers and consent data aren't shared with third parties or affiliates for marketing. See our privacy policy.