Pest control missed-call text-back in Phoenix

People call about pests when they're upset: wasps by the door, mice in the kitchen, termite swarmers. They want an answer now and will keep calling until they get one.

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Phoenix: long, hot summers

Insect pressure stays high most of the year, and termite swarm seasons bring call bursts.

When pest control companies miss calls

  • Techs are on routes all day
  • Seasonal swarm calls
  • Evening calls when people get home and see the problem
  • Quote requests for recurring service

About 27% of calls to home-services businesses go unanswered, and fewer than 3% of those callers leave a voicemail. Source: Invoca, 2024, industry estimates. Your numbers will differ. Run yours.

Example first text

Hi, this is Phoenix Pest Control Co.. Sorry we missed your call - our techs are out on routes. What are you seeing, and where? Reply here and we'll get back to you shortly. Reply STOP to opt out.

Example business name. You write and approve your own text during setup.

After hours in Arizona time (no daylight saving)

An 8 AM text is a good default. Stinging-insect calls are urgent, but they're usually handled during the day.

After the job: reviews

Ask after the first treatment's follow-up visit, once the problem is clearly better.

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