HVAC missed-call text-back in Las Vegas

When the AC quits in July or the furnace quits in January, homeowners call down a list until someone answers. During heat waves and cold snaps your phone rings most when your techs are busiest.

$97/mo flat · 30-day trial · no setup fee · cancel by text

Las Vegas: long, hot summers

AC failures in peak summer are emergencies. Call volume can multiply in a single afternoon.

When HVAC contractors miss calls

  • Every tech is out on calls during a heat wave
  • Dispatcher is on the other line
  • Weekend no-cool / no-heat calls
  • Maintenance-plan customers calling to book

About 27% of calls to home-services businesses go unanswered, and fewer than 3% of those callers leave a voicemail. Source: Invoca, 2024, industry estimates. Your numbers will differ. Run yours.

Example first text

Hi, this is Las Vegas HVAC Co.. Sorry we missed your call - our techs are out on jobs. Is your system not cooling or heating? Reply with a few details and we'll get back to you shortly. Reply STOP to opt out.

Example business name. You write and approve your own text during setup.

After hours in Pacific time

If you run after-hours emergency service, "text right away" lets no-heat callers know you saw it. If you don't, the 8 AM text tells them exactly when you'll call.

After the job: reviews

Ask after the system is confirmed running, ideally before the tech leaves the driveway.

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